Transcript Processing Delays

Incident Report for Grain

Resolved

This incident has been resolved.
Posted Feb 03, 2025 - 16:26 UTC

Monitoring

The outage is beginning to clear and we are seeing transcripts complete processing. We will begin backfilling any failed transcripts once we've received confirmation that the outage is fully resolved.
Posted Jan 03, 2025 - 17:55 UTC

Investigating

Our transcription partner is experiencing an outage, causing delays in transcript processing. We are awaiting further information.
Posted Jan 03, 2025 - 17:33 UTC
This incident affected: Recording Processing.