Zoom Live disabled

Incident Report for Grain

Resolved

The outage has cleared, we've re-enabled RTMP.
Posted Feb 08, 2021 - 22:08 UTC

Update

We are continuing to investigate this issue.
Posted Feb 08, 2021 - 18:59 UTC

Investigating

Our downstream RTMP service provider appears to be having a service outage. We have disabled starting new Zoom Live recordings but Zoom Cloud recordings will continue to work as a fallback. This should have minimal user impact aside from increased processing times of recordings. We will post an update when we hear more from our service provider.
Posted Feb 08, 2021 - 18:59 UTC
This incident affected: Recording Processing.