Our upstream provider has closed their incident. We are no longer observing any instability. Cleanup of captured but unprocessed recordings is underway.
Posted Mar 24, 2026 - 19:58 UTC
Update
The team rolled back to the backup region due to continued higher than normal error rates.
Posted Mar 24, 2026 - 18:31 UTC
Monitoring
We've moved back to the main region and we're seeing new bots successfully be launched. Some issues are lingering around double scheduled bots and we are making adjustments to clean those up.
Posted Mar 24, 2026 - 17:46 UTC
Update
We are seeing signs that the main region is coming back online. Local captures should start capturing correctly.
Posted Mar 24, 2026 - 17:02 UTC
Update
The team has moved to a new region for the upstream provider and new bot recordings are starting to succeed.
Posted Mar 24, 2026 - 15:40 UTC
Investigating
An outage with an upstream provider is causing failures for new recordings (both bot and local capture). The team is investigating potential mitigations.