It appears AWS has resolved the majority of the outage and we are seeing functionality return to normal. We will continue to monitor until AWS has marked the incident as fully resolved.
Posted Dec 07, 2021 - 23:38 UTC
Identified
The AWS outage is on-going. We are unable to launch new Grain recorders so we recommend falling back to Zoom Cloud Recordings for now. Additionally processing of recording imports and uploads is failing.
We are receiving increased error rates from hosted AWS services that are causing cascading failures within Grain. We are investigating any potential mitigations.
Posted Dec 07, 2021 - 16:29 UTC
This incident affected: Grain Desktop App, Recording Processing, Grain Recorder, and Grain Web App.