Webhook consumers failing causing app failures

Incident Report for Grain

Resolved

All bot recordings that were left unprocessed due to the outage have been recovered.
Posted Oct 21, 2026 - 23:03 UTC

Update

The team is manually reprocessing all dangling completed recordings as they become available. All new recordings are processing correctly.
Posted Oct 20, 2026 - 18:33 UTC

Monitoring

The team has deployed a rollback and webhooks are correctly process. The team is determining if any recording process needs manual intervention.
Posted Oct 20, 2026 - 18:05 UTC

Investigating

The team is actively rolling back a failed update for its webhook consumers. Webhooks are currently failing to process leading to UI to fail to update for bots and recording processing. No data loss has occurred.
Posted Oct 20, 2026 - 17:38 UTC
This incident affected: Recording Processing and Grain Recorder.