Connection issue

Incident Report for Grain

Resolved

The maintenance has completed. We are continuing to monitor for any additional issues.
Posted Dec 07, 2021 - 06:04 UTC

Update

The maintenance has begun.
Posted Dec 07, 2021 - 04:37 UTC

Update

The database maintenance wil begin shortly.
Posted Dec 07, 2021 - 04:27 UTC

Update

To mitigate further issues, we will be performing a unplanned maintenance of the database. This will cause the application to experience downtime, expected to last no more than 30 minutes.
Posted Dec 07, 2021 - 01:30 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 06, 2021 - 22:59 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Dec 06, 2021 - 19:53 UTC

Investigating

We are currently aware of an issue affecting access to several Grain services. Our engineering and reliability teams are currently investigating and working to resolve any issues
Posted Dec 06, 2021 - 19:48 UTC
This incident affected: Grain Desktop App, Recording Processing, Grain Recorder, and Grain Web App.